This policy explains how Frontier Signal Partners Sdn Bhd handles information collected through the Frontier Signal website, pricing pages and digital dashboard access flow.
Frontier Signal is operated by Frontier Signal Partners Sdn Bhd. References to Frontier Signal, we, us or our in this policy mean Frontier Signal Partners Sdn Bhd unless the context requires otherwise.
The registered office is Unit 052, 7-2, Plaza Danau 2, Jalan 2/109f, Taman Danau Desa, 58100 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia. Contact: hello@frontiersignal.app.
We may collect basic account and commercial information such as name, organisation, work email, role, leader level, selected module, subscription choice, payment status and named-seat access activity.
We may also collect technical information such as browser type, device information, pages visited, approximate location, timestamps, login events and security logs.
Card, wallet or bank payment details are processed by the relevant payment provider. Frontier Signal does not store full payment card numbers on this website.
We may receive payment confirmation, subscription status, invoice identifiers or similar transaction metadata needed to manage access.
We use information to provide named-seat module access, manage subscriptions, issue magic-link sign-in, secure the service, respond to support requests and improve the product experience.
Aggregated and anonymised market intelligence may be used to improve dashboards, methodology, product quality and sector-level insight design.
The product may reference aggregated market signals such as hiring demand, salary movement, candidate motivations, role scarcity and sector trends.
Client-calibrated work should avoid exposing confidential personal information unless there is a lawful basis, permission and an agreed scope for processing.
We may share limited information with service providers used for hosting, analytics, security, payments, communication and operations.
We do not sell personal information. Information may be disclosed where required by law, regulation, payment provider review, fraud prevention or to protect the service.
We retain account, access and transaction information for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes and maintain security records.
Aggregated or anonymised insight records may be retained for product development and market intelligence purposes.
We use reasonable administrative, technical and organisational safeguards to protect information. No internet service can be guaranteed to be completely secure.
Users are responsible for protecting their named account, magic-link email access, payment confirmations and approved module rights.
Depending on applicable law, users may request access, correction, deletion or restriction of personal information held about them.
To make a privacy request, contact the Frontier Signal team at hello@frontiersignal.app.
